SD card problem

[TurboTom]

Also nach ein paar Mail mit Sandisk Europe Support, und nachdem ich ihnen (nach ein paar dümmlichen Tips ihrerseits) die Screenshots vom Event Log und Dialog Boxen geschickt habe, kam folgende Antwort:
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We will be happy to replace the card for you ( in the event where you have possessed it for more than 30 days or accepted return period of the store you purchased it from, Please attempt to return device to place of purchase first ).

Please fill out the following information for processing.

Full Name:

Phone Number:

Email Address:

(No P.O. Boxes)

Company:

Street address 1:
Street address 2: ( apt.#, suite #, bldg #....):
City:
State (if applicable):
Zip code or postal code.:
Country :

Item to Be replaced ( Please specify capacity of the card and if the card is a CompactFlash card or Ultra CompactFlash card ) :
Quantity of Item to Be replaced:
Date purchased ( Month/ Day/ YEAR) :
Place Purchased ( store and city )
Computer Operating System:

On the back side of the card ( or if you have a Compact flash card the code is located on the thinner side of the card ), you will locate a 5-9 character code
Code:
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ich hoffe ich finde die Rechnung noch; dann geht's ab zum Markt der Medien