Das kam gerade vom Transcend-Service. Erstaunlich schnell!
Dear Sir or Madam,
First of all, many thanks for your letter.
Regarding your problem,if you can see the manuscript in your PC normally.We think this may the copyshopnot can not supported your manuscript.We suggest you could change the format of the file to see if you can resolve this error,thank you.
If you have any question, please feel free to let us know.
We`ll be eager to service you to the best of our ability.
Best Regards,
DALE_LEE
Customer Service Specialist, Customer Service Department
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