Firmware Upload Failure Procedure
If by chance the modem refuses to upload the firmware, then there is another procedure that must be done via the telnet interface to get the modem to accept the new firmware:
Log into the modem via telnet 10.0.0.138
At the User: prompt press enter
At the [Password :] prompt press enter if no password has been defined via the STH webpage interface
At the => prompt type software (enter)
=>software (enter)
[software]=>deletepassive (enter)
[software]=>cleanup (enter)
[software]=>exit (enter)
=> (press CTRL+C to close the telnet session)
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